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Store Policy

CUSTOMER SUPPORT

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Our Phone Lines are Open: 1-877-759-0859

9 am - 8 pm EST Tuesday to Thursday

12 pm - 6 pm EST Saturday

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You can also Email Us Anytime:

Info@transformecbd.com

 

For Curbside Pickup :

Head on over to our online store. Make your purchase and watch out for our email confirmation. You will need it to pick up your order.

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In-Store Shopping :

Coming Soon

Privacy & Safety

TransforME CBD LLC Privacy Policy is also part of its Terms & Conditions. Your use of the TransforME CBD website and online store automatically binds you to comply with this Privacy Policy and Terms & Conditions.

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AGE OF CONSENT/AGE RESTRICTIONS

When using georgetownhemp.com, you agree to be at least the legal age of maturity required by your state or province of residence, or you are of legal age in your state or province of residence, and you give authorization to your legal minor dependents using this site. You must also be of legal age required by the state or province you are in to purchase TransforME CBD products. You are solely responsible for knowing whether you are legally able to buy products from info@transformecbd.com.

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PERSONAL INFORMATION

When purchasing an item from TransforME CBD, we obtain the personal information you submit such as name, address, email address, and order history - as necessary with any buying or selling.  TransforME CBD also utilizes cookies, web beacons, and other tools to collect and make information easier to use within our website and online store.

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TransforME CBD automatically collects some information upon your visit - including but not limited to IP address, operating systems, internet browser, language, access times, and prior website before accessing TransforME CBD. We also collect information regarding your use of transformecbd.com, any interaction with site elements, metadata, and other details about site icons or links, change states, or other actions made during your visit.

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When you provide TransforME CBD with your email address, you automatically permit us to communicate with you via email about our store and product updates. You can unsubscribe from these emails at any time once you click the “Unsubscribe” button near the bottom of each email.

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TransforME CBD typically uses the information collected to primarily produce, preserve, protect and improve the current website, products and to promote new products. Other common uses include:

  • Recognizing you as a user in our system;

  • Supplying and distributing requested products and services;

  • Developing better TransforME CBD products, websites, and business operations;

  • Assisting the creation of user accounts on our network and their security;

  • Identifying and improving user experience with TransforME CBD website and products;

  • Defending, examining, and preventing against fraudulent, unauthorized, or illegal activity

  • Acknowledging your questions or comments and providing service through our support team;

  • Submitting important notices and updates, administrative and support messages or alerts, invoices, and confirmations;

  • Communicating promotions, upcoming events, news, and updates from TransforME CBD, or other marketing purposes; and

  • Merging information with other details from third parties to better understand your needs and provide a complete service.

 

USER PERMISSION

TransforME CBD automatically receives your authorization to collect and utilize your information once you submit your details to place an order, arrange for delivery, complete a transaction, or return an item using our website.

You can freely withdraw authorization for us to reach you by sending a request to (info@transformecbd.com) or clicking "Unsubscribe" at the bottom of our emails.

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INFORMATION USE DISCLOSURE

TransforME CBD will not share your personal information without your consent other than the following circumstances:

  • Emergencies which include the protection and personal safety of any person;

  • Third-party service providers working on behalf of TransforME CBD granted they provide the same level of privacy protection as required by TransforME CBD privacy policies;

  • Protection of rights and property of TransforME CBD, our affiliates, customers, and others enforcing our agreements, policies, and terms listed in our Privacy Policy or Terms & Conditions;

  • Compliance with laws or to respond to lawful requests and legal processes - TransforME CBD will attempt to notify you via address on file if we have received a legitimate request for your information; and

  • Corporate restructuring can involve a business deal or a sale or transfer of all or a part of TransforME CBD business or assets. Examples may include but not limited to merger, financing, acquisition, divestiture or dissolution transaction or proceeding - insolvency, bankruptcy, or receivership.

 

PROCESSING OF PAYMENT

We built our online store with Lightspeed, an e-commerce software platform, whitch allows TransforME CBD  to sell products and services to consumers.

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Once you provide TransforME CBD with credit card information during the payment process, we transmit that data using SSL encryption technology to our PCI-DSS compliant payment gateway for processing. We never store credit card information within TransforME CBD servers for use outside your current transaction.

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PCI Security Standards Council manages the standards set by PCI-DSS and adheres to all direct payment gateways. Requirements from PCI-DSS ensure secure processing of credit card information by the TransforME CBD online store, service providers, and payment processors.

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SECURITY

The protection and safety of your personal information are of utmost importance to TransforME CBD. We utilize the proper precautions and follow the accepted industry practices to ensure personal data is not inappropriately lost, abused, breached, revealed, altered, or damaged. Your account password protects your personal information – minus credit card information because we never store that in TransforME CBD servers. Do not share your password with anyone; TransforME CBD will never need to contact you for your password.

When you provide TransforME CBD with your credit card information, the information is electronically transmitted using secure socket layer technology.

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THIRD-PARTY SERVICE PROVIDERS

TransforME CBD policies do not include any third-party services not working on behalf of TransforME CBD. We firmly suggest you review the privacy policies of third parties and become familiar with their practices.

Clicking links on our website or online store may send you to another site; TransforME CBD is not liable for the policies of these sites, and you agree to enter at your own risk.

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APPLICABLE UNITED STATES LAW

TransforME CBD website and online store are intended for consumers living in the U.S. Any personal information submitted from outside the U.S. automatically consents to United States law and to our use and disclosure as listed in the TransforME CBD privacy policy. It is entirely your responsibility to know if accessing and buying TransforME CBD products are legal where you reside. Accessing the TransforME CBD website and purchasing its products is at your own risk; you are 100% liable for all applicable laws, regulations, treaties, and rules compliance.

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CHANGES TO TRANSFORME CBD PRIVACY POLICY

At any time, TransforME CBD reserves the right to change its privacy policy at its discretion; we urge you to view this page regularly for modifications. Alterations and explanations are effective immediately once posted on the TransforME CBD website.

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CONTACT INFORMATION

If you have any inquiries about our privacy policy, report a complaint, or need more information, please contact us at 1-877-759-0859, at our office at 312 N. Martin Luther King Jr. Blvd. Suite 300-B, Baltimore, MD 21201. Downtown Baltimore City, or email us a message to info@transformecbd.com.

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